Our Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use dtfchi.com or any of our related services.
Information We Collect
- Contact information (name, email, phone, shipping address)
- Uploaded artwork and order details
- Payment information (processed securely via Shopify/Stripe – we never store full card data)
- Website usage data (cookies, analytics, IP address)
How We Use Your Information
- To process and ship orders
- To communicate order updates and support requests
- To improve our products and website experience
- For marketing only if you opt in to emails or SMS updates
Sharing & Disclosure
- We do not sell, rent or trade your personal information.
- We may share limited data with trusted third-party partners (payment processors, shipping carriers) to fulfill orders.
- Uploaded artwork is kept confidential and used only to produce your transfers.
Data Retention & Security
- Order data is stored securely for record keeping and reorder purposes.
- You may request deletion of your artwork files or personal data by emailing info@dtfchi.com.
- We use encrypted servers and SSL for all transactions.
Your Rights
- Access / update your information by contacting us.
- Opt out of marketing emails at any time.
- Request data erasure (we may retain order records as required by law).
Contact Us
DTF CHI
Email: info@dtfchi.com
Phone: (773) 754-0780
Address: 5816 N. Lincoln Ave 60659